Mark Jenkins UX Consultant & Designer, London, UK


I’m a freelance UX consultant and designer with 14 years experience working in digital and I’m also one of the lead instructors at General Assembly.

I define, design and launch user-centred websites, native apps and products and services for startups, multinationals, agencies and brands. I love to help people achieve something. I do this by designing solutions that solve real problems through design. The driving force in what I do is the impact that design has on people. There’s a lot be said for design that ignores people – people will ignore it.

Design is communication, so I work with companies and teams to help them design products and services that speak to people in a human way. The best way to do this is to speak to the people who are using, or going to use the product and services. There is no substitution.

I run UX training workshops in London for businesses who want to improve the user experience and design of their products and services.

Who have I worked with?

I’ve worked with 72andSunny, BFI, General Assembly, Unilever, Velocity Partners, Depop, JUST EAT, Havas Media, KIA, Inmarsat, Emirates, The National Lottery, Hyundai, Time Out, The Guardian, Hilton International and The Virgin Group.

My skills and services include information architecture and user journeys, usability reviews, interactive prototypes and UI design. These can be applied to the strategy for the launch of a startup or business who want to engage and attract customers all the way through to native apps for iOS and Android and responsive web design. Being effective is doing the right things for your business, so I never approach a project with a cookie cutter solution.

View examples of my work for General Assembly, Depop and JUST EAT.

I share my experiences, thoughts and opinions

I write about design on my user experience blog, for other publications and also for the Simple=Human publication with my friend Adam Silver. Every Sunday I curate and send my weekly email which contains 5 of my favourite UX, UI and product design links from the week.

Some recent articles:

What’s it like to work with me?

Recommendations are a very important part of growing my personal network. Read what people have said when working with me on past projects.

And, if you really need to do some further reading, then my LinkedIn profile should help you out with that. 😎

Have a design challenge that you’d like help with?

Drop me a line and let’s discuss how design can help your business – Get in touch