I’m Mark and I’m a freelance user experience (UX) consultant,  designer,  speaker,  mentor and blogger. I live in London and can work from your office or remotely for freelance and contract opportunities.

User Experience Design

I love creating, defining and designing experiences that solve real problems. Working with companies and teams, I ensure their products and services speak to the people who use them in a human way.

There’s a lot be said for design that ignores people. People ignore it. Design that values people brings value to people.

This ranges from strategy for the launch of a startup or business who want to engage and attract customers all the way through to native iOS and Android apps to responsive web design.

I’ve been privileged to work with some amazing companies including Floom, The Dots, Depop, JUST EAT, Havas Media, KIA, Inmarsat, Emirates, Camelot (The National Lottery), Unilever, Hyundai, Time Out, The Guardian, Hilton International, The Virgin Group and Fallon London.

I run workshops for businesses who want to improve the user experience and design of their products and services.

I write about my experiences

I write for the Simple=Human publication with my friend Adam Silver. It’s a collection of articles about leadership, design and development. Alongside this, I also send a weekly newsletter called UX Essentials which is a curated selection of the best in UX, UI and product design from the last week –Give it a go, sign up.

Working with me

Recommendations are a very important part of growing my personal network.


Alex Barclay, Experience Design Strategy Lead, Accenture Interactive

“I’ll be very plain here: Mark is an exceptional talent and whoever hires him next will see him add value immediately – literally as soon as he’s given a brief he’ll run with it and add insight, a craftsman’s deft touch and a whole heap of creativity to get the job not simply out the door but out the door with bells and bows on.

He’s entrepreneurial too – someone who’s in the stream of things and well networked – and driven to deliver high quality work that makes a difference.

A heart of gold, a skilled hand and an expert eye too. It’s a no-brainer really.”

Read what others have to say when working with me on past projects.

Let’s discuss your next project – Get in touch